Trust & safety

Discretion is not a feature. It is the architecture.

Our members are owners of significant assets and financially qualified individuals. Both expect their information to be handled with the care a private bank would apply.

Identity verification

Government-issued identity documentation is reviewed and matched to the applicant before membership is granted.

Financial verification

Income, employment, assets and credit are independently verified against documentation, not self-reported.

Background screening

Screening is conducted lawfully, consistently and only with the applicant's informed consent.

Owner verification

Ownership, authority to lease and standing with the building are confirmed before a residence is presented.

Property verification

Residence details, photography and availability are reviewed for accuracy prior to matching.

Controlled introductions

No contact detail, document or identity is disclosed until both parties and the workflow authorise it.

Secure information handling

Verification records are stored separately from public profile data with strict access controls and audit logging.

Fraud prevention

Listings, applications and payments are monitored for misrepresentation, duplication and impersonation.

Privacy by design

Public information is limited to what is necessary to generate qualified interest — nothing more.

What is never public

Withheld by default.

  • Exact apartment and unit numbers
  • Owner names and contact information
  • Resident contact information
  • Financial documentation
  • Verification records and reports
  • Lease and placement documents

Fair housing commitment

Selection on lawful criteria only.

Owner preferences and match ranking are restricted to lawful, property- and tenancy-related criteria. Race, colour, religion, sex, disability, familial status, national origin, sexual orientation, gender identity, lawful source of income and other protected characteristics are never collected as preferences and cannot influence ranking anywhere in our matching architecture.

Read Our Legal Notices

Verification partners

Provider-agnostic by design.

Identity verification, credit and background screening, e-signature and payment processing are performed through vetted third-party providers. In this environment those integrations are represented by their full workflow and a clean provider abstraction; no provider is connected and no verification performed here is live.